BPO Services

EA Tech Corporation provides a broad range of BPO services, helping businesses streamline operations, reduce costs, and improve service quality. Our solutions span customer support, IT helpdesk, HR outsourcing, and more, powered by the latest in cloud and automation technologies.

Customer Support Outsourcing

Omnichannel Support

  • 24/7 Phone Support
  • Live Chat Assistance
  • Email Support
  • Social Media Support

Customer Service Automation

  • AI Chatbots and Virtual Assistants
  • Automated Ticketing Systems
  • Self-Service Portals

IT Helpdesk Outsourcing

Technical Support

  • On-demand IT Support
  • Remote Desktop Assistance
  • Software Troubleshooting

IT Infrastructure Management

  • Network Monitoring
  • System Security and Backups
  • Cloud Infrastructure Support

HR Outsourcing

Recruitment and Staffing

  • Full-cycle Recruitment
  • Talent Acquisition
  • Employee Onboarding

Payroll and Benefits Administration

  • Payroll Processing
  • Employee Benefits Management
  • Compliance and Reporting

Finance and Accounting Outsourcing

Bookkeeping and Accounting

  • Accounts Payable and Receivable
  • General Ledger Maintenance
  • Financial Reporting

Tax and Compliance

  • Tax Preparation and Filing
  • Regulatory Compliance
  • Financial Audits

Back Office Outsourcing

Data Entry and Management

  • Data Processing
  • Document Digitization
  • Database Management

Order Processing and Fulfillment

  • Order Management Systems
  • Inventory Management
  • Logistics and Shipment Coordination

BPO Automation and Reporting

Process Automation

  • Robotic Process Automation (RPA)
  • Business Workflow Automation

Analytics and Reporting

  • Performance Dashboards
  • Data Insights and Reporting
  • KPIs and ROI Tracking